FAQ - Frequently Asked Questions

All information about Incidi! - The Best Independent Music Shop.

FAQ Index | What is it?

"Incidi! is an online shop specialized in selling indie, non commercial or still little known music.Here you can find music put online directly by the artists, without filters or intermediaries...."

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FAQ Index | Do you sell MP3 downloads or CDs?

"We sell both formats, MP3 downloads and physical CDs. If you buy the physical CD, we will ship it to you in a few days. If you buy the MP3..."

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FAQ Index | Which quality do the MP3s have?

"Incidi! sells MP3 files, without DRM, in high-quality format only: 44kHz-stereo-320kbps.The two-minutes clips you may listen on the album's web pages are compressed at 112kbps.The recording quality of the master..."

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FAQ Index | What does an album download include?

"When you purchase an album in download, we will provide you with a compressed file (.zip) which includes: All the MP3 songs of the album The M3U playlist, which..."

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FAQ Index | Which payment methods do you accept?

"You can pay safely your purchases by credit card or Paypal. In both cases, the payment is fully operated by Paypal and is 100% secure. We will never even see..."

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FAQ Index | What will happen after my payment?

"After your payment, click the button 'Return to Incidi!' to be redirected from Paypal to Incidi!. You will see a summary of your purchase and, if you have bought the..."

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FAQ Index | If the PC disconnects after I have paid?

"If for whatever reason after your payment on Paypal you can't return to Incidi!, don't worry. Your purchase is in any case registered by Paypal and a notification is immediately..."

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FAQ Index | What does it mean satisfied or refunded?

"We want you to be completely satisfied with your purchase. If not, send us an e-mail at: clienti@incidi.net and we will fully return to you the money you spent. If..."

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FAQ Index | How much are the CDs shipping costs?

"Shipping costs vary depending on the method chosen and the number of physical CD purchased. All prices include the cost of handling. Shipping to Italy: 5.50 euro from 1..."

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FAQ Index | Can I sell my music on Incidi!?

"Here you can find all the information to sell your music on Incidi!, and also on iTunes, Amazon, eMusic, Rhapsody and Napster. Feel free to contact us for further information..."

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